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Exercise stats lost for 2 days

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‎05-04-2021 06:27 - last edited on ‎05-05-2021 14:45 by

‎05-04-2021 06:27 - last edited on ‎05-05-2021 14:45 by

Hi,My exercise stats for 1may 2021 and 3rd may 2021 is missing from app as well as online dashboard.

 

 

 

Moderator edit: subject for clarity 

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‎05-05-2021 14:44 - edited ‎05-05-2021 14:46

‎05-05-2021 14:44 - edited ‎05-05-2021 14:46

Welcome to the Fitbit Community, @RRas.

 

Thanks for the details shared in your post. I would like to confirm if all your stats are missing for these days or only exercises? Was your watch charged and did you sync it on these days? I will be glad to investigate further. 

 

If you would like to manually log your exercise, please follow these steps: How do I add, edit, or delete Fitbit data and activities?

 

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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