Exercise tile not displaying

[SadLoser]

Hi All,

I would be grateful for any help with the below.

I have an iPhone 10 and yesterday incorrectly recorded an exercise. In my attempt to correct it I thought the best way would be to remove 'Activity'  from my 'Manage Today Items' menu choice within 'Edit Today'. Unfortunately I did not appreciate that it would remove it permanently.

When I tried to add it back today the 'Activity' option is showing but does not allow me to do anything with it. All the other 'Today Items' are showing with their relevant minus red symbols.

This is probably something simple to resolve so any help would be appreciated.

Thanks again

xxx

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @SadLoser, welcome on board. It's nice to see a new member around! I'm sorry for the delay in my response.

I've moved your post to this new thread to keep our forums organized, and so you can receive more related responses about this situation. Thanks for letting me know that the exercise tile isn't being displayed correctly, as well for the steps that you've tried to add it back. If you haven't done so, I'd recommend to try the following steps:

1. Log out from the Fitbit app.
2. Force quit the Fitbit app. For instructions see the Apple help article.
3. Make sure the Fitbit app is updated to the latest version in the App store.
4. Reboot your phone.
5. Log back in and try adding the tile one more time.

If the issue persists, please provide me with a screenshot of what is displayed in the Fitbit app when adding the tile, so I can take a deeper look. For instructions to attach a picture in your reply, check this post.

Keep me posted.

[SadLoser]

Hi LizzyFitbit,

Many thanks for your help with this.

It now seems to be working ok.

Thanks again

Sent from Mail for Windows 10

[LizzyFitbit]

@SadLoser, I'm glad to see you around.

That's great news! I'm happy that everything is working now, and thanks for your efforts. I'd like to invite you to visit our Discussion Board where you can share your experiences, meet people and create new topics.

Happy stepping!