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Favorite food list doesn't update

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‎08-03-2017 10:27

‎08-03-2017 10:27

I've had this issue for months. My favorite food list doesn't update at all. I have food there that I had one time months ago but food that I have daily doesn't appear. I've logged out and back in. Im updated to the most recent app version. Any ideas??

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‎08-05-2017 05:00

‎08-05-2017 05:00

Hello @tmrgn210, I hope you're having a great day, it's nice to see you around. 

 

At this moment, it seems the app is taking a long time to sync the information with our servers which is why I would like to suggest you the following:

 

  • Force-close the app by double tapping the home button on your phone and swiping it up. 

Please remember that only frequent and recent foods appear on the app, if these are the ones not showing up correctly, please go to the online Dashboard and check if they appear here. If they do, please let me know. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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