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Firmware Update Trouble

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‎05-06-2016 15:11 - last edited on ‎05-08-2016 14:43 by Moderator Alum

‎05-06-2016 15:11 - last edited on ‎05-08-2016 14:43 by Moderator Alum

Since new IOS update Fitbit app.
Runs all fixed EN is called iPhone that you burned hand. Since new update as soon as battery is empty, then the update Fitbit app (iOS)
Tested with other aps works quickly and does not get hot, however, the Fitbit Being way too hot and crashes. and slow. Problem is in your app.

Also works batch HR does not work on iPhone 6S and 6S Plus.
On my iPhone 5S, weird stuff biji Fitbit. Should 100x after thinking I shall buy something from Fitbit.

 

Moderator Edit: Edited thread title.

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‎06-10-2016 15:28

‎06-10-2016 15:28

Welcome to the Fitbit Community @SunsetRunner. It's great to have you here. To address your issue better I would appreciate if you provide me with the following information:

 

- Is your iOS mobile device burning your hand when you use the Fitbit app?

- Is your Fitbit tracker getting too hot?

- Are you unable to sync or set up your Fitbit Charge HR?

- Have you tried the set up instructions to pair your tracker?

 

Looking forward to your new comments. Smiley Very Happy

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