07-05-2020 10:20
07-05-2020 10:20
WE are having a problem with our family account. I had to re-pair my daughter's ace today, now her account and mine are more linked than in the past. I had weight goals and fertility tracking, I do not want these on my daughters display, but now we either both have them or neither can. I am very frustrated. Heaven help you if you try to get fit bit support that is not twitter related. Right now I am ready to throw both fitbits and related devices in the river and say good riddance.
07-05-2020 10:31
07-05-2020 10:31
Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options