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Fit bit is not telling me I need to charge

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‎07-12-2016 14:06

‎07-12-2016 14:06

My flex is not sending a message when it needs to be charged. This seems to be since the update. I have had this Flex for more than a year.
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‎07-14-2016 06:44

‎07-14-2016 06:44

Welcome to the Fitbit Community @Colorofmaine! I hope you're doing great! 

Let me help you out, on your app is not showing the battery status? try logging out the app, reboot your mobile device and log back in. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

View best answer in original post

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2 REPLIES 2

‎07-14-2016 06:44

‎07-14-2016 06:44

Welcome to the Fitbit Community @Colorofmaine! I hope you're doing great! 

Let me help you out, on your app is not showing the battery status? try logging out the app, reboot your mobile device and log back in. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer

‎07-18-2016 04:09

In response to MaginB

‎07-18-2016 04:09

Thanks, problem resolved.

Sandy Smallidge RN CEN
Sent from my iPhone
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