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FitBit Alta has a ! stuck on display.

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‎05-29-2016 02:18

‎05-29-2016 02:18

What does the ! mean? I've had it on the charger all afternoon & still no change. My iPhone won't sync with it either.
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‎05-29-2016 12:47

‎05-29-2016 12:47

Hi @Emily1403 and welcome to the Community!


I'd recommend restarting your Alta if you haven't already. Click here for instructions.

 

Afterwards, I'd then recommend rebooting your iOS device, turning off your iOS Bluetooth for 10 seconds and then turning it back on, and then opening the Fitbit App to initiate a sync.

Let me know if this helps!

Derrick | Retired Moderator, Fitbit
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