help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FitBit Alta has a ! stuck on display.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-29-2016 02:18

‎05-29-2016 02:18

What does the ! mean? I've had it on the charger all afternoon & still no change. My iPhone won't sync with it either.
Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-29-2016 12:47

‎05-29-2016 12:47

Hi @Emily1403 and welcome to the Community!


I'd recommend restarting your Alta if you haven't already. Click here for instructions.

 

Afterwards, I'd then recommend rebooting your iOS device, turning off your iOS Bluetooth for 10 seconds and then turning it back on, and then opening the Fitbit App to initiate a sync.

Let me know if this helps!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes