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FitBit App - Not Saving Amended Food/ Calories Log (Charge HR)

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‎01-28-2016 04:05

‎01-28-2016 04:05

FitBit App - Not Saving Amended Food/ Calories Log (Charge HR)

I am having a problem with the FitBit app.  I have been logging my food for the last three days and it won't let me amend items.

For example, I entered 300ml milk as 'breakfast' by mistake, I went back to change it to 180ml milk at 'dinner'.  The adjustment shows immediately but when I re-open the app later all the changes I made have reverted back again.

Another example is I entered loads of food items under the wrong day by mistake.  I deleted the items but when I revisit the app the items have re-appeared in the food log again.

Another example is when I was showing someone what my exciting new Christmas present does so I scanned the barcode of the Cheerios.  I then deleted the entry (because I didn't actually eat any Cheerios) but it keeps re-appearing in my food log.

Basically - it won't let me make mistakes because it doesn't retain the amended information.

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‎02-09-2016 08:48

‎02-09-2016 08:48

Welcome to the forums @Karate_Kat! I hope you're having a great day.Smiley Happy

 

Thank you for letting us know about this glitch; we've had some reports regarding the food logs not deleting, and our development team is aware of this issue. They'll be investigating this further and see what can be done to get this fixed.

  

Let me know if you have any questions, happy stepping! Smiley Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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