FitBit Blaze is not sync to my iPhone 7

[Coco4u2c]

Any suggestions on how to get my FiBit to sync with my IPhone 7?

[MarcoGFitbit]

Hello @Coco4u2c, thanks for joining us, it's great to see new faces around the Community! 

If your Blaze is not syncing with your iPhone 7 I would like to suggest checking @HelenaFitbit's excellent tips and recommendations that have been proven to be very helpful for many members in the Community dealing with the same situation. 

In case these steps don't seem to work, my best recommendation would be setting up your tracker as a new device. Don't worry, none of the information already stored in your account will be deleted.

To set up your tracker as a new device:

1. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
2. Choose your tracker and follow the onscreen instructions to continue
3. When the app asks you to replace your current tracker, please replace it and continue with the process.

I hope this can be helpful, give it a try and keep me posted in case you need anything else! 

[Timjo]

I'm trying to synch my Blaze to my iPhone 7. I have uninstalled the app, turned off the Bluetooth on my phone and rebooted both devices. I am now trying to connect my Blaze as a new device. When prompted I enter the four digit code into the Fitbit app. At this point, I get a message that my phone is trying to connect to the Fitbit. However, their is a gear icon that is spinning and my phone has been stuck on this step for the last five minutes. Any suggestions?

[MarcoGFitbit]

Hello @Timjo, have a warm welcome to the Fitbit Community, it's great to have you on board! 

If your Blaze is not setting up as a new device in your phone I would like to suggest the following:

1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
2. Restart your phone.
3. Restart your tracker once again by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, charge your tracker by plugging it in to an USB port
4. Make sure there are no other Bluetooth devices around that might interfere with the syncing process. 
5. Try to set up the tracker as a new device. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[RQ]

My Blaze does not connect to my iPhone 7.  It has worked great for about 8 months but now I cannot get the Blaze to pair.  I have tried all of the tricks...turn phone on and off, charged fitbit, plugged it into charger...everything.  But it won't pair.  Any suggestions?

[RQ]

this worked for my sync!  Thank  you!

[MarcoGFitbit]

Hello @RQ, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community. 

I'm really glad your issue has now been resolved. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.

Happy stepping!