01-07-2017 09:33
01-07-2017 09:33
Unable to sync Fitbit on my iPhone 6s since the recent update to v 10.2. Plugged in, the Fitbit displays an "I". App Store says Fitbit app is up to date.
01-09-2017 04:40 - edited 01-09-2017 04:43
01-09-2017 04:40 - edited 01-09-2017 04:43
Hello @Sharen0117, have a warm welcome to the Community!, it's great to have you on board.
Is your tracker displaying a half-filled bar with an exclamation point? If so, please try to add your tracker as a new device to remove this bar. Dont' worry, this won't remove any of the previous information in your account.
To set it up as a new device:
I hope this information can be useful, give it a try and keep me posted in case you need anything else!