02-06-2018 17:08
02-06-2018 17:08
I'm new to iOS (moved recently from Android) and I have noticed that FitBit app shows a continuous notification on the top of the screen (blue coloured) when exercise is being tracked with GPS. This only shows up when one is out of FitBit app to use any other app. I'm not sure if this a feature that can be turned off but, it certainly conflicts with other apps. For example, when Spotify is used, FitBit notification blocks a part of the Spotify app thus not allowing to select Playlist.
Any remedy to this behaviour would be highly helpful.
02-07-2018 06:51
02-07-2018 06:51
Hello @deepaknr, have a warm welcome to the Fitbit Community, it's always a pleasure for me to greet new members of our family!
Thanks for bringing this to my attention. At this moment I would like to ask you for a screenshot of the notifications you're getting from the Fitbit app when using other apps and GPS tracking is enabled. That will be very helpful for me to check this further and determine which step should we take next. Please follow these instructions to upload your picture.
Thanks for your patience and understanding, I'll be waiting for your reply.