02-13-2017
20:15
- last edited on
02-14-2017
09:50
by
MarcoGFitbit
02-13-2017
20:15
- last edited on
02-14-2017
09:50
by
MarcoGFitbit
The lights on my Fitbit 2 light only when charging. No lights when I tap or for alerts. It does vibrate for alerts but no lights. Help!
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
02-14-2017 09:49 - edited 02-14-2017 09:50
02-14-2017 09:49 - edited 02-14-2017 09:50
Hello @Stager123, thanks for joining us, it's great to have you on board.
Which tracker are you using at the moment? Have you tried restarting your tracker lately? If you've already restarted it and it's still not displaying lights (only vibrating) when you receive a notification, let's restart them. First, go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices; if it is, tap on it and select Forget this Device. Then, restart your phone and open the Fitbit app, go to Account > Your Tracker > Notifications and enable them once again.
I hope this can be helpful, in case you need anything else, please feel free to reply!
02-14-2017 09:49 - edited 02-14-2017 09:50
02-14-2017 09:49 - edited 02-14-2017 09:50
Hello @Stager123, thanks for joining us, it's great to have you on board.
Which tracker are you using at the moment? Have you tried restarting your tracker lately? If you've already restarted it and it's still not displaying lights (only vibrating) when you receive a notification, let's restart them. First, go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices; if it is, tap on it and select Forget this Device. Then, restart your phone and open the Fitbit app, go to Account > Your Tracker > Notifications and enable them once again.
I hope this can be helpful, in case you need anything else, please feel free to reply!
04-21-2017 14:46
04-21-2017 14:46
I tried the fix of turning the fitbit off and on then deleting from the iPhone app and pairing it again. Tapped twice on the wrist band no lights. any other fix suggested? It does transmit data to the app, but not light patterns at notifications.
04-24-2017 08:03
04-24-2017 08:03
Hello @latelearner, have a warm welcome to the Fitbit Community, it's great to have you on board!
Did you restart your tracker as suggested above? When you charge it, do the lights turn on? If not, please let me know so I can check this further for you.
Thank you for your patience and understanding, I'll be waiting for your reply!
04-27-2017 14:32
04-27-2017 14:32
Embarrassing to report that I had my fitbit in the wristband the wrong way. The lights were lighting up my wrist, not the little holes in the band. Ugh. Well, I'm old and this stuff is very new! Thanks for your welcome and your good advice. It's all working fine now. latelearner
05-01-2017 10:17
05-01-2017 10:17
Hello @latelearner, thanks for taking the time to reply, I hope you're having a great day!
No need to worry, I'm glad you're not able to see the lights on your Flex 2. If there's anything else I can do for you, please let me know.
Additionally, in case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Happy stepping!