Fitbit 3.75 on iOS badgering Fitbit One users

[ekrub]

With nearly every sync, the Fitbit app presents Fitbit One users with this message:

While the Fitbit app has a process of pairing the Fitbit One, including typing in a 4-digit code from the Fitbit One to pair it with the app, removing and adding the Fitbit One by going through this pairing process does not fix the problem; the notification continues to pop up with every sync. The Fitbit One does not support traditional bluetooth pairing and pressing the "FIX IT" simply dismisses the message until it appears again with then next sync.

It looks like every Fitbit One owner is suffering from this ceaseless notification. Is there any Fitbit developer who could help fix this iOS app defect for a group of Fitbit devotees who don't want to wear a tracker on our wrist and love having the no-frills combination of small size, 2-week battery life, and altimeter provided by the Fitbit One? There are many of us who would greatly appreciate not forever seeing this warning message on our iOS Fitbit app. 🙂

[Odyssey13]

Hi @ekrub  it's not just iOS. My friend has Android and a Fitbit Zip. This happens all the time and ignoring it is about all that can be done. A few people have posted about it in the Flex area, too. It just seems to be hitting random people. Sorry, there's no real answer for this.

[LZeeW]

@ekrub   Like @Odyssey13 wrote, Flex and Zip users are seeing the same thing.  All three trackers are on Fitbit's Legacy Device List.  Here is a relevant section from the legacy device policy page:

It looks like the app has outgrown the legacy devices.  I'm going to flag your post to get a moderator's attention and a better answer.