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Fitbit Account not accurate

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‎11-28-2023 10:29

‎11-28-2023 10:29

Fitbit says I had a Fitbit account in 2015, but I did not

I became a member in 2023!

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‎11-28-2023 11:50

‎11-28-2023 11:50

Hi @MikeD1964  your profile says you joined October 11, 2023. Isn't that right?

Stepping in the U.S.A. since September 2013. Android 14

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‎11-28-2023 12:05

In response to Odyssey13

‎11-28-2023 12:05

April 2023

Sent from my iPhone
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‎11-28-2023 12:26

In response to MikeD1964

‎11-28-2023 12:26

As long as the data reflects you activity, I'm not sure the date joined is an issue. I'm not sure what Fitbit could do, but you can contact customer support. I know they have redone our profiles over the past day or so, which could account for it.

Stepping in the U.S.A. since September 2013. Android 14

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