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Fitbit Alta HR not syncing with new iOS update 11.0.2

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‎10-08-2017 16:54

‎10-08-2017 16:54

Sorry if this has been discussed.  I cant seem to find it here.  I bought a new iphone 8 today so I tried to make sure that my fitibit was still going to sync.  All of my apps are up to date and I'm logged in.  It wasn't syncing so I figured I would remove my fitbit and re-enter it but it isn't finding it at all.

 

Any ideas?

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‎10-08-2017 17:15

‎10-08-2017 17:15

@LeaFab, check out these threads on this subject - there are also others if you do a search for "iOS 11"

 

https://community.fitbit.com/t5/iOS-App/Charge-2-not-syncing-since-the-iOS-11-update/m-p/2207481#M67...

 

https://community.fitbit.com/t5/iOS-App/Fitbit-failed-to-sync-after-iOS-11-upgrade/m-p/2205521#M6763...

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‎11-12-2017 13:54

In response to USAF-Larry

‎11-12-2017 13:54

Hi - hoping there’s strength in numbers. Seemingly have the same issues as some of you. I can’t set up my brand new Alta HR on my new 7 with iOs 11. Restarted device and app, reinstalled device and app - up to the point where the pairing needs to happen, at which point, device cannot be found, have switched wifi and bluetooth on and off multiple times and have tried all sorts of combinations of the above. Would appreciate any help on this. Thank you.

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