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Fitbit Alta Won't Connect to app

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‎11-02-2016 15:16

‎11-02-2016 15:16

I've had my Fitbit Alta for months now and it's been synced with my app on my IPhone - however in the last few weeks it won't connect now and won't sync any of my data - how can I fix this - I've even deleted my Alta and tried to readd it but it will never connect - it says it's found my tracker but won't connect

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‎11-03-2016 04:01

‎11-03-2016 04:01

Same here!!
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‎11-14-2016 11:02

‎11-14-2016 11:02

Hi @ChrisAdd100 and @Elw01, I hope you're doing well, have a warm welcome to the Fitbit Community! Smiley Happy

 

If you're still experiencing inconveniences connecting your tracker, I'd like to recommend checking @HelenaFitbit's excellent instructions in how to troubleshoot these issues as they have been very helpful for many members in the Community. Smiley Very Happy

 

Give them a try and keep me posted in case you need anything else! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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