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Fitbit App 3.58 is not working on iPhone 11

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‎04-30-2022 05:47 - edited ‎05-01-2022 22:18

‎04-30-2022 05:47 - edited ‎05-01-2022 22:18

iPhone 11

iOS 15.4.1

Fitbit 3.58

Is anyone else having issues with the Fitbit app? I assume the app on my phone updated automatically, but since, on my device the app is now crashing immediately when trying to open. I have uninstalled the app, rebooted the iPhone and installed the app from the App Store. I am prompted to sign into the Fitbit app, but then the app immediately closes, and immediately crashes when trying to open again. Hopefully there is a fix out there for this issue. Cheers.

 

** Quick update **

iPhone 11

iOS 15.4.1

Fitbit 3.58 (1110)

Fitbit app is working again. Not sure how/why, but it is  🙂

Appears to be the same version

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2 REPLIES 2

‎04-30-2022 05:58

‎04-30-2022 05:58

iPhone 8 (old device)

iOS 15.4.1

Fitbit 3.55

This version is working fine.

Further to the first post. Would anyone know if there is a way to roll back to a previous version of the Fitbit app to install on the iPhone 11?

Best Answer

‎05-01-2022 12:09 - last edited on ‎10-15-2023 07:15 by Fitbit Moderator

In response to morrison750

‎05-01-2022 12:09 - last edited on ‎10-15-2023 07:15 by Fitbit Moderator

Hi there, @morrison750.

Thanks for the details provided, I'm glad the Fitbit app is working well on your iPhone 11. About your question, let me share it's not possible to roll back to a previous version. I'm sorry if this causes any inconvenience and appreciate your feedback. We'll make sure to continue working on our products and services, and make Fitbit more useful for you. Happy stepping! 😎

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