Fitbit not sending data to MyFitnessPal

[Mdeva]

Saturday, suddenly, fitbit stopped sending exercise data to MyFitnessPal. After struggling for 1-2 hours Sunday, I finally deleted both Fitbit and MyFitnessPal apps and reloaded them. 

GREAT! It worked. 

For one day. 😠😡😤. 

I’m not going through this again. 

Either this iPhone 12 is rubbish (almost certainly so), or one of the other of these apps has been updated by some pre-teen in some developing nation. 

CEOs are just so effing greedy, need to squeeze every last cent out of the populace. 

[jstumij]

Same here. 

[sputniklaptop]

Same here, nothing since Friday…tried it all nothing works

[mikey_pdx]

Same issue here. I went into MyFitnessPal and disconnected/reconnected FitBit (More > Apps & Devices), which worked. Then a few hours later, I looked in MFP and it wasn't updating again. Disconnect/reconnect again, fine for a few hours, then back to not syncing. 

Seems to be working today, though, so far. EDIT: Nope, failing again.

[sputniklaptop]

Thank you…tried that but no luck 😞

Sendt fra min iPhone

[SunsetRunner]

Hello @sputniklaptop , @Mdeva , @mikey_pdx  and @jstumij 
Maybe this article can sort some things out here: https://support.myfitnesspal.com/hc/en-us/articles/360039592171-Fitbit-FAQ-and-Troubleshooting

This topic is also being discussed here: https://community.fitbit.com/t5/Android-App/Fitbit-app-stopped-syncing-with-myfitnesspal/m-p/5132415...

Is it possible that their server is down? Just a thought 

[sputniklaptop]

This is kind of you unfortunately I personally still is having no luck with mentioned suggestions. 

[SunsetRunner]

Hello everyone again,

Sorry to keep posting but I dug around a bit deeper and found some interesting things by MyFitnessPal on twitter here:https://mobile.twitter.com/MFP_Ops/status/1519358251275472897?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp...

and here: https://mobile.twitter.com/MFP_Ops

The server in general seems to be having issues: https://downdetector.com/status/myfitnesspal/

I’m I pointing you all in the right direction and providing you an answer to the issue? 😃 Please let me know

[SunsetRunner]

Hello all,

I just saw this statement posted by MyFitnessPal so I thought I’d post the link here: https://support.myfitnesspal.com/hc/en-us/articles/5716717249933

[sputniklaptop]

Yes thank you, I am hoping that is it although they do mention services that support syncing data to partners are not affected.

[mikey_pdx]

Seems to be working fine for me today. I didn't have to disconnect/reconnect Fitbit in the MFP settings. Hopefully it's working again for everyone.

[Mdeva]

Still no change for me. 
Still using my work-around. 

[sputniklaptop]

No change here either and unfortunately no work around……it has been a week now 😞

[Mdeva]

Suddenly, Fitbit is now feeding MyFitnessPal again - starting around mid-day today, 29Apr (EDT). 

🤷🏽‍

... and back-filled for the previous week - but allowing for my manual input - actually inserting (in some instances) small negative Fitbit values*.

*E.g. One day I put in a guesstimate of 900 calories burned; and now look back to that day and see a new Fitbit  “sync” adjusted -150 (I guess the software calculates that I overestimated my workout). 

[SunsetRunner]

Awesome news @Mdeva ! 😃

[sputniklaptop]

Mine is finally working again…what a relief and thank you to everyone who tried to help and find reasons and solution. The solution here was time.

[SunsetRunner]

😃 great news @sputniklaptop!