help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App Data Disappearing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-10-2021 05:59

‎10-10-2021 05:59

45F592FB-1019-484C-A4A5-7074B98C111D.png

 

B4001CFC-335E-49CB-831E-B2BF8F9A99A3.png

 

DD4DE4F4-CABC-4F41-BAF2-A69D5AF48026.png

 

So as you can see, I’ve logged walking every day this month, yet when I go to the overview, it’s not showing up? I have a Fitbit Sense, the latest app, I’ve closed the app, restarted my phone, nothing is fixing this glitch. And it’s so random, as you can see, sometimes multiple days of data disappears, sometimes it’s only one day.

Is there any way I can fix this? Or any explanation for why it’s happening? It’s really frustrating.

Best Answer
0 Votes
0 REPLIES 0