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Fitbit App Not Letting Me Login

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‎07-04-2019 17:22

‎07-04-2019 17:22

The Fitbit app says that my account does not exist. I have 3 years of data on there, it obviously exists. I tried resetting the password, but it says my account doesn’t exist... 

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‎07-04-2019 19:49

‎07-04-2019 19:49

This happened to me too...

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‎07-04-2019 19:56

In response to babyfriel

‎07-04-2019 19:56

@Miss_Ash are you asking about the account, created 3 years ago, that you are currently logged into? 

Let's go to your settings page at https://www.fitbit.com/settings/profile, 

Look near the top of the page, you should see the correct email for this account. 

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