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Fitbit App Not Showing Step goal

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Latest update no longer shows step goal in the app and can’t figure out why or how to change it. Only options are calories, weight, water or food. 

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Hi @SunsetRunner welcome to the Community Forums!

 

The information that was shared in your post is appreciated, I'm sorry to know that you're experiencing such difficulties with the Fitbit app. To better assist you with this, can you please let me know which iOS mobile device you're currently using? Also, after the update, you experience this situation everyday you sync your Fitbit device? Can you please let me know if the information isn't shown on your Fitbit.com dashboard? In the meantime I receive your answers, please log out and log in from the Fitbit app. Also, please restart your mobile device.

 

Keep me posted.

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Hi @SunsetRunner welcome to the Community Forums!

 

The information that was shared in your post is appreciated, I'm sorry to know that you're experiencing such difficulties with the Fitbit app. To better assist you with this, can you please let me know which iOS mobile device you're currently using? Also, after the update, you experience this situation everyday you sync your Fitbit device? Can you please let me know if the information isn't shown on your Fitbit.com dashboard? In the meantime I receive your answers, please log out and log in from the Fitbit app. Also, please restart your mobile device.

 

Keep me posted.

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Thanks for the reply. It was for iOS and I had to remove the app, add the Fitbit back to my profile, and then restart the Fitbit before it would show back up. Sometimes, not sure why, but updating the software (app) makes problems worse...but it is fixed now.

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You're welcome @SunsetRunner, thanks for your reply and update. Sorry for the delay in replying.

 

I appreciate the details that were shared in your post, I'm happy to know that your concern was resolved after trying some troubleshooting steps. Please do not hesitate to contact me back if you require further assistance or have any additional questions for me to answer, I'll be here.

 

By the way, I want to suggest you to visit our discussion forums and participate. There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there.  

 

Keep me posted.

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