06-09-2017 12:04
06-09-2017 12:04
I have an old Fitbit Flex, and on my iPhone, every time I get a notification for any other app, I get a Fitbit notification over it...from days and days ago. I already deleted the app and reinstalled it, but it's still happening.
For instance, I get a text but I can't see the text on the screen because the same FitBit notification is covering it. Over, and over, and over, and over again.
Any fix for this?
Best Answer06-14-2017 13:11
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-14-2017 13:11
It's great to see new faces around @Christa1024!
Hmm this sounds pretty odd let me help you. That's a great troubleshoot that you've tried, the next step that I'd tried would be to set the notifications again, follow the notifications setup instructions and keep an eye on it.
Keep me posted!
Best Answer06-14-2017 22:54
06-14-2017 22:54
Try turning the notifications off in your phone (settings, notifications, Fitbit, toggle notifications off) for 24/48 hours then flick back on. Thank should work.
Best Answer06-15-2017 04:37
06-15-2017 04:37
Thanks for the replies. I actually ended up having to reset my entire phone. Very weird! I'm getting a new phone soon, so hopefully it won't happen again!
Best Answer06-16-2017 07:12
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-16-2017 07:12
Hi there @Emsaunders80! It's great to hear that you're back on track! ![]()
@Christa1024 Thanks for sharing tips. ![]()
See you around!
Best Answer