10-25-2019 20:00
10-25-2019 20:00
Today and last night, the Fitbit app seems to be buggy following Apple's latest update to my iPhone 8 Plus. My water logging is inconsistent in addition to my weight loss. On the main dashboard, my water is correct but if I click specifically on the water tile it's off by about 12 Oz (78 on main, 66 when I click on the water tile).
My weight is off by roughly .2 oz as well. These only started happening shortly after installing the update. Any ideas? Thank you!
Answered! Go to the Best Answer.
10-27-2019 06:25
10-27-2019 06:25
Hello and welcome @bruinsgirl33
I understand your having issues with your Fitbit tracker.Hopefully I will be able to help. Please try to restart your Fitbit tracker and see if that corrects the issue. You can find instructions on restarting your Fitbit Tracker here: https://help.fitbit.com/articles/en_US/Help_article/1186
If restarting your tracker doesn’t seem to resolve your issue I would suggest doing a force shut of the Fitbit App.
Hers how:
log out of your Fitbit App
now swipe the app up to force shut it
turn your iOS device off completely then wait 1-2 mins then restart your iOS device
now log into your Fitbit App as you normally would with your email address and password
sync your Fitbit tracker
😃 hopefully this resolves the “buggy” issue and your back up and properly running again. Please keep me posted
10-27-2019 06:25
10-27-2019 06:25
Hello and welcome @bruinsgirl33
I understand your having issues with your Fitbit tracker.Hopefully I will be able to help. Please try to restart your Fitbit tracker and see if that corrects the issue. You can find instructions on restarting your Fitbit Tracker here: https://help.fitbit.com/articles/en_US/Help_article/1186
If restarting your tracker doesn’t seem to resolve your issue I would suggest doing a force shut of the Fitbit App.
Hers how:
log out of your Fitbit App
now swipe the app up to force shut it
turn your iOS device off completely then wait 1-2 mins then restart your iOS device
now log into your Fitbit App as you normally would with your email address and password
sync your Fitbit tracker
😃 hopefully this resolves the “buggy” issue and your back up and properly running again. Please keep me posted
10-27-2019 17:09
10-29-2019 07:05
10-29-2019 07:05
Hello again @bruinsgirl33
Im checking back in with you to see if your still experiencing issues or has your issue resolved. If I was able to help could you please tap the “Choose as best answer” box under my post with my suggestion? It really helps others who come to this Community looking for answers to questions similar to your own. I’d really appreciate it! 😃
On a side note: By the way I voted for your suggestion “Set Custom Calorie Goals for Different Days of the Week!” 😉 I think is a great idea. Hopefully it can be considered.