help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App data not syncing properly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-13-2024 13:41

‎03-13-2024 13:41

I have a Sense 2. Here’s a picture of the issue:

IMG_6031.jpeg

 

IMG_6030.jpeg

The calories are not correct and the hourly steps aren’t tracking appropriately. I have updated the app, restarted my phone, restarted the sense 2, disabled and then reconnected my Bluetooth. 
any other ideas? 
The hourly step tracker is wrong too, it says I didn’t meet any of the 250 step per hour goals, but I did. 

 

Best Answer
0 Votes
0 REPLIES 0