help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App shows an alert or notification

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-17-2021 13:02 - last edited on ‎08-18-2021 05:11 by Fitbit Moderator

‎08-17-2021 13:02 - last edited on ‎08-18-2021 05:11 by Fitbit Moderator

Fitbit phone app says I have an alert; however, I have no messages or notifications. how can I clear out that alert so the phone app doesn't identify an open message/notification? 

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-18-2021 05:14 - edited ‎08-18-2021 05:16

‎08-18-2021 05:14 - edited ‎08-18-2021 05:16

Hello @pbnjg. It's nice to see you around! 

 

Thank you for the detailed information. At this time, I think you're referring to a similar topic reported in this thread, therefore, I'd recommend following the instructions there to see if that helps to resolve the inconvenience. 

 

Also, take into consideration that I've moved your post to the iOS App board to keep our forums organized. 

 

See you around.

Wilson M. | Community Moderator, Fitbit.

View best answer in original post

Best Answer
0 Votes
5 REPLIES 5

‎08-18-2021 05:14 - edited ‎08-18-2021 05:16

‎08-18-2021 05:14 - edited ‎08-18-2021 05:16

Hello @pbnjg. It's nice to see you around! 

 

Thank you for the detailed information. At this time, I think you're referring to a similar topic reported in this thread, therefore, I'd recommend following the instructions there to see if that helps to resolve the inconvenience. 

 

Also, take into consideration that I've moved your post to the iOS App board to keep our forums organized. 

 

See you around.

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes

‎08-21-2021 10:13 - last edited on ‎08-23-2021 10:11 by Fitbit Moderator

In response to WilsonFitbit

‎08-21-2021 10:13 - last edited on ‎08-23-2021 10:11 by Fitbit Moderator

Thank you, with your help I was able to resolved the problem!

 


Moderator edit: personal info removed

Best Answer

‎08-23-2021 10:13

In response to pbnjg

‎08-23-2021 10:13

@pbnjg It's been a pleasure! 

 

Have a wonderful day! 

Wilson M. | Community Moderator, Fitbit.
Best Answer

‎08-23-2021 10:20 - last edited on ‎08-23-2021 13:30 by

In response to WilsonFitbit

‎08-23-2021 10:20 - last edited on ‎08-23-2021 13:30 by

Thank you the issue was solved!


Moderator edit: personal info removed

Best Answer

‎08-26-2021 05:49 - last edited on ‎02-21-2024 07:29 by Fitbit Moderator

In response to pbnjg

‎08-26-2021 05:49 - last edited on ‎02-21-2024 07:29 by Fitbit Moderator

@pbnjg Glad to hear that the issue was solved! 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

See you around. 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes