10-12-2025
11:40
- last edited on
10-30-2025
16:10
by
ManuFitbit
10-12-2025
11:40
- last edited on
10-30-2025
16:10
by
ManuFitbit
My FitBit Charge 6 (and my old Versa 2) doesn't pick up my initial sleep when I sync it with the FitBit app (v 4.52) on my iPhone 13 Pro (iOS 26.0.1). After syncing, I have to manually update my sleep temporal range. That has been happening since I started using a FitBit in 2019 so that is my "normal". Since 10/7/25, the sleep map on the app will not update after my manual update of the sleep range. Closing and reopening the app doesn't help. Deleting and reinstalling the app and rebooting both my FitBit and my iPhone doesn't help. See the attached pix.
10/7/25 - only gives awake, restless, and asleep
10/8/25 - only gives start and stop, no map at all
10/9/25 - sleep started at 11:40pm, map starts at 12:22am
10/10/25 - sleep started at 11:30pm, map starts at 5:36am
10/11/25 - sleep started at 12:33am, map starts at 12:53am
10/12/25 - sleep started at 2:26am, map starts at 3:54am
I track information from the map so I need it to work correctly. Thanks.
Moderator edit: clarified subject.
Best Answer12-22-2025 08:00
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-22-2025 08:00
Hi everybody! Thank you for your messages, feedback and screenshots shared.
Our team informed us, that the issue should be solved by now.
If you are still are having the issue, try restarting your phone (off/on) .
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
12-22-2025 11:57
12-22-2025 11:57
12-23-2025 07:53
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-23-2025 07:53
@ShahrokhSon Thank you for your message and confirmation. I'm glad to read that everything is working fine again.
Wish you a lot of fun and happy holidays .
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best Answer