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Fitbit App sleep map not updating

My FitBit Charge 6 (and my old Versa 2) doesn't pick up my initial sleep when I sync it with the FitBit app (v 4.52) on my iPhone 13 Pro (iOS 26.0.1).  After syncing, I have to manually update my sleep temporal range.  That has been happening since I started using a FitBit in 2019 so that is my "normal".  Since 10/7/25, the sleep map on the app will not update after my manual update of the sleep range.  Closing and reopening the app doesn't help.  Deleting and reinstalling the app and rebooting both my FitBit and my iPhone doesn't help.  See the attached pix.

10/7/25 - only gives awake, restless, and asleep

10/8/25 - only gives start and stop, no map at all

10/9/25 - sleep started at 11:40pm, map starts at 12:22am

10/10/25 - sleep started at 11:30pm, map starts at 5:36am

10/11/25 - sleep started at 12:33am, map starts at 12:53am

10/12/25 - sleep started at 2:26am, map starts at 3:54am

I track information from the map so I need it to work correctly.  Thanks.

 

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Moderator edit: clarified subject.

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42 REPLIES 42

Hi everybody! Thank you for your messages, feedback and screenshots shared. 

Our team informed us, that  the issue should be solved by now. 

If you are still are having the issue, try restarting your phone (off/on) .

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Awesome, this morning when I adjusted my sleep time the timelines and sleep
stages reflected correctly.
Confirming the fix and hopeful that it sticks, I’ll check again tomorrow.

Thanks,
Sherwin
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@ShahrokhSon Thank  you for your message and confirmation. I'm glad to read that everything is working fine again. 

Wish you a lot of fun and happy holidays .

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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