Fitbit App won't download from cloud

[Jessica730]

I was having issues with my Fitbit one syncing to my iPhone 6, so I deleted the app and tried to download it again. It shows the cloud and when I click on it, it shows the circle for a second before going immediately back to the cloud. I've tried downloading other deleted apps and it works.

How do I get it to download?? I've reset my phone, checked my settings according to other posts I've read. Help!!! Am I the only one who can't get it to work?

[SunsetRunner]

Hi @Jessica730

Have moved this thread from the One to the iOS section to increase the chance of getting a solution.

Your post will get more attention here.

[SunsetRunner]

I have exactly the same problem! Deleted the app due to other problems and when trying to reinstall the app it comes from the clouds, flashes a white screen with the logo for a fraction of a second, the back to home screen. Please can anybody help?

[DianneMB]

My Fitbit won’t download from the cloud.  I have been using it for some time and suddenly it is in the cloud.  Have tried turning phone off and on, deleting and reinstalling.  Nothing seems to work.