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Fitbit App won't download from cloud

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‎06-09-2016 10:31

‎06-09-2016 10:31

I was having issues with my Fitbit one syncing to my iPhone 6, so I deleted the app and tried to download it again. It shows the cloud and when I click on it, it shows the circle for a second before going immediately back to the cloud. I've tried downloading other deleted apps and it works.

How do I get it to download?? I've reset my phone, checked my settings according to other posts I've read. Help!!! Am I the only one who can't get it to work?
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3 REPLIES 3

‎06-11-2016 01:16

‎06-11-2016 01:16

Hi @Jessica730

 

Have moved this thread from the One to the iOS section to increase the chance of getting a solution.

 

Your post will get more attention here.

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‎11-23-2019 02:27

‎11-23-2019 02:27

I have exactly the same problem! Deleted the app due to other problems and when trying to reinstall the app it comes from the clouds, flashes a white screen with the logo for a fraction of a second, the back to home screen. Please can anybody help?

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‎04-14-2020 10:08

‎04-14-2020 10:08

My Fitbit won’t download from the cloud.  I have been using it for some time and suddenly it is in the cloud.  Have tried turning phone off and on, deleting and reinstalling.  Nothing seems to work.

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