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Fitbit Charge 3 will not Pair

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‎01-20-2019 09:31

‎01-20-2019 09:31

Hi All

I'm really hoping you can help.

I purchased the Fitbit Charge 3 but it will not pair with my iphone 8?

It gives me the pin but then when I enter it an exclamation in a circle appears on the watch screen.

The screen then scrolls with www.fitbit.com/setup and will go no further.

Screen on phone shows FBBluetooth Domain 8.

This is so frustrating!

Thanks in advance.

Best Answer
1 REPLY 1

‎01-21-2019 09:39

‎01-21-2019 09:39

@Caimen22 A warm welcome to our Community! Sorry to hear about your Charge 3 not pairing with your iPhone. Try cleaning the connection between them by going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device.

 

Let me know how it goes!

Alvaro | Community Moderator

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