help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge battery level incorrect IOS

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2016 04:06

‎01-15-2016 04:06

Hi,

 

I bought my Fitbit Charge on Saturday.

 

I have had to charge it 4 times so far.


 

Also on my lapotp and charge it says full battery, but my IOS app says low battery.

 

Does anyone have any advise?

 

Regards 🙂

Best Answer
0 Votes
1 REPLY 1

‎01-16-2016 03:32 - edited ‎01-16-2016 03:34

‎01-16-2016 03:32 - edited ‎01-16-2016 03:34

Hi @Emman

 

When using all day sync in the Fitbit App for the phone, consider turning it off to increase the battery life on the tracker & from the phone.

 

On the trackers settings page..

 

https://www.fitbit.com/settings/device/tracker/

 

  • Limit daily alarms;
  • If not needing quick view, this can be turned off;
  • Set heart rate to automatic instead of 'on';

Optionally check out the Fitbit Article: How do I maximize my tracker's battery life? 

 

* If not already done, feel free to logout from the iOS app and login for getting the battery status from the account..

 

Hope it helps

 

 

Best Answer
0 Votes