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Fitbit Flex not sinking

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‎10-18-2016 15:15 - last edited on ‎03-01-2023 15:39 by Fitbit Moderator

‎10-18-2016 15:15 - last edited on ‎03-01-2023 15:39 by Fitbit Moderator

I have the Fitbit flex and it has stop syncing. It is set to sink all day. My phone is the iPhone 6s and I have iOS 10. Please help

 

 

Moderator edit: updated subject for clarity. 

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‎10-18-2016 15:25

‎10-18-2016 15:25

Hi @CAKelly and welcome to the Community. I would recommend the following steps:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Open the Fitbit iOS App to initiate a sync.

Let me know how it goes!

Derrick | Retired Moderator, Fitbit
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