10-18-2016
15:15
- last edited on
03-01-2023
15:39
by
AndreaFitbit
10-18-2016
15:15
- last edited on
03-01-2023
15:39
by
AndreaFitbit
I have the Fitbit flex and it has stop syncing. It is set to sink all day. My phone is the iPhone 6s and I have iOS 10. Please help
Moderator edit: updated subject for clarity.
10-18-2016 15:25
10-18-2016 15:25
Hi @CAKelly and welcome to the Community. I would recommend the following steps:
1. Restart your tracker.
2. Reboot your iOS device.
3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
4. Open the Fitbit iOS App to initiate a sync.
Let me know how it goes!