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Fitbit Versa 4

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‎01-26-2024 14:19

‎01-26-2024 14:19

My Fitbit isn’t syncing my data correctly. For example, my watch will say I have 1,200 calories burned which is the correct amount, and when I go to my Fitbit app to sync the two, it syncs it wrong. If my Fitbit app says 800 calories burned before I sync it, then it syncs that number to my watch instead of my watch syncing to the app. How can I fix this? I’ve tried logging in and out and restarting my phone, removing the device and adding a new one, updating my phone and the app, etc. Please help!

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‎02-06-2024 00:33

‎02-06-2024 00:33

HI @maya123lol75 - did you check on the Devices page in the Fitbit App you don't have the phone also connected to your account?

Author | ch, passion for improvement.

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