Fitbit Versa - Connectivity issue with iPhone11

[Saurabh.masterm]

Hi, 

Recently I am facing connectivity issue from iphone 11 ios 13.7 version to fitbit versa. Could you please suggest me the solution as I have done all the steps mentioned in this forum. If there is no such resolutions then I will stop using right now and move to some another smartwatch. 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Saurabh.masterm.

I am sorry to hear about the difficulty you're experiencing syncing your Fitbit Versa with your iPhone 11.

Thank you for trying to resolve this and providing the additional details. I totally understand how you are feeling and I am here to help. I would like to confirm if you've followed the complete troubleshooting instructions from this help article: Why won't my Fitbit device sync?

Looking forward to hearing back from you.

[Saurabh.masterm]

Tried all possible steps mentioned by you. No luck guys. Please try to resolve asap

[LiliyaFitbit]

Hi @Saurabh.masterm, thank you for your reply. 

I appreciate your efforts and the additional details. Since the issue persists, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

Let me know if you have any questions.

[SEB72]

Same problem here...iPhone 11 recently installed iOS 13.7.  Have not received text messages since installation.  Have followed all recommended solutions from this forum.

[Saurabh.masterm]

Waiting for you guys to respond with some useful solution. I can see many of iphone 11 users coming with same issue.

[Stephwool]

I’m having the same issues with my charge 3 and iPhone XR since updating to ios13.7.

[Stephwool]

ive since tried ‘forgetting this charge 3’ and now my phone won’t even find it! What even?? If your product is going to have issues every time we have a system update then I think it’s time I ask for my money back as I only purchased my charge 3 a few months ago.