Fitbit Versa not connecting to WiFi via iPhone10

[MintKK]

Hi, i have tried all possible solutions available on net to connect my versa to the wifi network.

eg.

have restarted my versa

have restared my phone

have re downloaded the app

have updated the versa via bluetooth

kept versa on charging while connecting

unpaired and repaired

etc.

versa shows the wifi signal lines as if it is trying to connect but within a minute it shows a red cross. in the app it says sometimes cant find device, other times cant connect and strangely sometimes it says incorrect password for the correct password also.

can you please help

thanks.

Kirti

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @MintKK.

I am sorry to hear your Fitbit Versa is not connecting to the WiFi network. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Even though you've tried some steps before, please give one last try to the following:

1. Remove your Fitbit and any other device from the Bluetooth settings.
2. Turn off other Bluetooth connections that are nearby.
3. Verify if the Fitbit app is updated to the latest version. See this link.
4. Force quit the Fitbit app.
5. Reboot your phone and restart your Fitbit with the steps from this help article.
6. Open the Fitbit app, tap on your profile picture > Set Up a Device.
7. Choose your Fitbit from the list and follow the onscreen instructions.

For complete troubleshooting instructions, see Why won't my Fitbit watch connect to Wi-Fi?

Keep me posted on the outcome. I'll be around if you have any questions.

[DWEI]

Mine won’t connect via Bluetooth to the app. I’ve tried all of the above

[LiliyaFitbit]

Welcome to the Fitbit Community, @DWEI.

Thank you for joining the thread and sharing that your device won't connect to the app. I appreciate your efforts and recommend confirming the following:

1. Tap the Today tab, and tap your profile picture.
2. If you don't see any device paired, tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

If you're unable to set up your device, please confirm if you've followed the complete troubleshooting instructions from this help article: Why can't I set up my Fitbit device?

Looking forward to hearing back from you.

[DWEI]

I tried to add the watch back and it isn’t finding it 

[LiliyaFitbit]

Thank you for your reply, @DWEI.

If you continue experiencing this difficulty, please let me know the software version of your phone. I will be glad to assist you further. 

Looking forward to your response.