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I would disconnect it from your WW account and Fitbit as well. Then try again
http://help.fitbit.com/articles/en_US/Help_article/1570/?q=weight+watchers&l=en_US&fs=Search&pn=1
If it doesnt help you will need to contact WW
Wendy | CA | Moto G6 Android
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Best AnswerI just got the blaze for Christmas and I have an iPhone 7. When I was looking at compatible apps in my fit bit app it said weight watchers was not compatible. I found that quite disappointing since I really wanted to join weight watchers!