08-19-2017 18:27
08-19-2017 18:27
Hi all:
first of all i love my fitbit. I am considering getting the apple watch. Is the app for fitbit compatible with the apple watch? We just started doing daily, weekly and weekend challenges with fitbit and i am having fun keeping up with my step goals.
08-21-2017 07:41
08-21-2017 07:41
Hello @Kicker21, thanks for joining the Fitbit Community, it's great to have you on board.
Unfortunately the Apple Watch and the Fitbit app are incompatible, the Fitbit app has been designed to work with Fitbit trackers. However if you enjoy challenges, you can set up MobileTrack in your iPhone so you can still participate in them.
To install MobileTrack:
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.
08-24-2017 11:17
08-24-2017 11:17
I understand the Surge/Charge are in direct competition with the Apple Watch. However, it would be nice if Watch Step data that makes it's way into Apple Healthkit would be recognized just as iPhone Step data is. I exercise on an Elliptical where the iPhone is stationary and the watch is moving like crazy. I get no step credits unless I put the phone in my sock.
08-26-2017 05:36
08-26-2017 05:36
Hello @SunsetRunner, thanks for joining the conversation, I hope you're having a great day!
I really appreciate feedback and I understand your concern about this situation. Our team is always looking to improve the Fitbit experience and and I would like to encourage you to submit your insight as a suggested idea, where members of the Community can comment and vote for it so it can be implemented in the future. This is the best way to make your voice heard and get the attention from our development team.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.