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Fitbit app dashboard

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‎05-02-2019 03:15

‎05-02-2019 03:15

I have one email address and two Fitbits registered. I am logged in to two separate iPhones with the app. 

 

When I open the app on the dashboard it automatically comes up with Charge 2. How do I change this to charge 3 so when I open the open the dashboard shows charge 3 first.

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2 REPLIES 2

‎05-02-2019 04:27

‎05-02-2019 04:27

Hi, @JohnVal2 , unfortunately that is not something that is user controllable on the iOS app.  The app should sync all your Fitbits, and amalgamate your steps, but you cannot set which one syncs or shows first.

 

You can always check what's happening with each Fitbit, and any tracker settings, by clicking on the account icon.  There you will see all Fitbits attached to your account, and you can open each individually.

Sense, Charge 5, Inspire 2; iOS and Android

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‎05-03-2019 18:29

In response to Julia_G

‎05-03-2019 18:29

Hi @JohnVal2, welcome on board. Nice to hear from you @Julia_G.

 

@Julia_G, thanks for helping our friend and sharing other steps to check each device information. Robot Happy

 

@JohnVal2, thanks for letting me know that you have the Charge 2 and Charge 3. As our friend @Julia_G mentioned, the Fitbit app will automatically show one of your devices and sync each of them. While we don't have an option to select which device should appear or sync first, both will do as long as they're next to your phone.

 

I'll be around if you need anything else.

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