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Fitbit app doesn't appear in Store

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‎01-06-2019 18:22 - last edited on ‎01-07-2019 05:37 by Moderator Alum

‎01-06-2019 18:22 - last edited on ‎01-07-2019 05:37 by Moderator Alum

Why am I not seeing the Fitbit app in the App Store on my iPad Pro?  I’ve tried looking for the iPhone version and don’t see it either. Help!

 

 

Moderator edit: subject for clarity

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‎01-07-2019 05:39 - last edited on ‎06-09-2025 07:17 by Fitbit Moderator

‎01-07-2019 05:39 - last edited on ‎06-09-2025 07:17 by Fitbit Moderator

It's great to welcome you @Live2BKind.

Have you checked if your iPad is a compatible mobile device? If you haven't, I recommend clicking here and confirm this. Also, you can go the Apple store, go to the search option and type there "Fitbit", the app should be there and ready to be downloaded.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-01-2019 16:24

In response to AlejandraFitbit

‎08-01-2019 16:24

Hi there!  I just happened to login to the site for help with another issue and saw your message.  Thank you for replying.  I found the app but, decided it was having too many conflicts with the app on my phone so I deleted it.

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