09-26-2021
03:48
- last edited on
09-26-2021
15:40
by
CindyMFitbit
09-26-2021
03:48
- last edited on
09-26-2021
15:40
by
CindyMFitbit
I have just updated to ios15 and my steps are not being updated on the app but there is no app upgrade to apply
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there @kiwisjd.
Thanks for the details shared on your post. This shouldn't be happening and just to confirm, do you see a message saying that the sync was completed? If not, I'd recommend to try the following steps:
Hope this helps.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there @kiwisjd.
Thanks for the details shared on your post. This shouldn't be happening and just to confirm, do you see a message saying that the sync was completed? If not, I'd recommend to try the following steps:
Hope this helps.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for your response @kiwisjd.
It's great to hear that the instructions provided helped you to fix the issue. I hope you can continue tracking towards your fitness goals!
Have a nice day!
Best Answer