Fitbit app draining battery on iPhone (iOS12)

[atlwin09]

After inspecting what is causing my battery drain I've identified it is my FitBit app. It has been 58-67% of my battery usage. My Battery details show my FitBit usage for the "Last 24 hours" as "1 min on screen - 11 hours and 29 minutes background" for the FitBit app. I have a FitBit Ulta HR. What can I do to prevent the FitBit app from hogging my battery?

Here are additional details of the circumstances. Yesterday, I was without a data (Cellular nor Wi-Fi) connection intermittently throughout the day being in meetings large buildings. My battery drained quite quickly and in total I recharged my phone fully 3 times yesterday. I was not surprised by the battery drain given there was No Service. However, my phone was fully charged when I unplugged it at 8:23 PM when I landed at the airport and by the time I went to bed at 11:02 PM my phone battery was under 10%. During this time I had good/excellent cellular connection. The only notable battery usage was the FitBit app. Currently FitBit 58%, Outlook 8%, Messages 7% and it goes down from there. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello everyone, I hope you're doing well. 

I appreciate your participation int he Forums and for keeping this thread updated. At this moment, if you haven't yet, please update the Fitbit app to its latest version. Now, as @Chris2B and @SunsetRunner mentioned, please go to your phone Settings > Fitbit  and disable "Background App Refresh" then monitor if the battery on your phone drains faster than usual again. 

Finally, keep in mind that when your set up Notifications through the Fitbit app, you will receive a pop-up asking you to "pair" your device with your phone. This will establish a Bluetooth link between your phone and your device so when you force-quit the app, the link is the one that sends Notifications to your device even if the app is not open. 

I hope this can be helpful and resolves your inquiry, if there's anything else you might want to add, please feel free to reply. 

[Petitedoglover]

Well, it does not look like Fitbit has solved this problem as of yet - today, May 2019. My fitbit app used 62 hours of battey life on my phone in the past week. I am now shutting everything off that I can to save my phone battery.  Too bad as I liked using my fitbit but this background activity going all the time (not background refresh) is killing the battery.

[Dariad]

On my phone the problem seems to have been fixed. I haven't experienced any more battery draining, but when I did the only thing that helped was to force quite the fitbit app. 

[MarcoGFitbit]

Hello @Petitedoglover thanks for joining the conversation, it's great to have you on board. It's nice to see you too @Dariad, I hope you're doing well. 

First of all, I would like to apologize for the delay in the response. Thanks for taking the time to report this situation. @Petitedoglover as @Dariad mentioned, if you're not currently using the Fitbit app, please force-close it. If you have set up Notifications, you will still receive them even if the app is closed. You might want to consider closing all the apps you're not currently using, as having several of them running in the background will drain the battery of your phone. 

In the meantime, I'll make sure to forward this information to our team so they can take a better look at this situation. Once we have more to share, we'll post it here in the official Forums. 

Thanks for your patience and understanding, have a great day. 

[Jim71vette]

Has there been any resolution for the battery drain problem?

My versa worked fine with iPhone 6s for over a year. I think my battery problem started with IOS 13.

I can slow it down by turning "all day sync" off but something  turns it back on after a few hours.

I also noticed the WAKE function  on Versa is getting reset to MANUAL after one of the FITBIT updares.

Has been disappointing, especially after reccomending to friends and family.