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Fitbit app draining cell phone battery

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‎09-29-2019 04:28 - edited ‎09-30-2019 12:37

‎09-29-2019 04:28 - edited ‎09-30-2019 12:37

Fitbit: 3.6.1

iOS: 13.1.1

Charge 3: 28.20001.63.5

All-Day Sync: Off

 

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3 REPLIES 3

‎09-29-2019 12:08

‎09-29-2019 12:08

See red signal on Fitbit for battery.  When put for charging it shows around 50% charge. Get fully charged in about 50 mins. Again drains in about one/two days. Please let me know what to do. 

Please also advise how to restart. Thanks. 

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‎07-04-2021 14:31

In response to Skg1937

‎07-04-2021 14:31

I finally solved the battery drain issue by going to Fitbit in the settings menu & turning Bluetooth off after using the app. No loss of additional functionality. Subsequent sync attempt will offer to fix it & take you to Fitbit settings menu where Bluetooth can be turned on.

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‎07-05-2021 19:17

In response to PeteHild

‎07-05-2021 19:17

Welcome to the Fitbit Community, @PeteHild.

 

I am glad to hear that you were able to resolve this issue and thank you for sharing what you did as it may help other members in the same situation. I appreciate your time and efforts and hope you continue enjoying the Fitbit experience. Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics. 

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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