Food tracker not bringing up common breakfast foods

[jagresock]

Just in the last few days my Charge 4 stopped bringing up typical breakfast foods. It works for lunch and dinner, but not breakfast. How can I get it back? It’s been doing it correctly for several months until just a few days ago.

Also, it used to display my current weight. Now it just shows how many pounds I’ve lost. I’d rather see the weight. Is that something I can change?

[LiliyaFitbit]

It’s good to see you in the community, @jagresock.

Thanks for the details shared in your post. I recommend trying the following: 

1. Log out from the Fitbit app.
2. Force quit the Fitbit app.

3. Verify if your phone is up-to-date: Update your iPhone, iPad, or iPod touch.

4. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
5. Reboot your phone.
6. Open the Fitbit app and log back into your account.

For more information about tracking food, see How do I track my food with the Fitbit app? 

Hope this helps. 

[jagresock]

I followed your instructions. It still doesn’t work.

Problem: When entering commonly used breakfast foods it used to pull up “previously eaten with” foods too and assigned to “Breakfast". Now it only pulls up that single item, set to “Anytime”.
However, it works properly for Lunch and Dinner. I have been doing this since January and up until a few weeks ago, it worked correctly.

My apps and OS are all up to date. I cleared my browsing cache and restarted.

No change.

Do you have any other suggestions?

Moderator edit: personal info removed

[jagresock]

This did not work. Has anyone else had this problem? Is it a Fitbit bug?

[LiliyaFitbit]

Thank you for your reply, @jagresock.

I am sorry to hear the issue persists, thank you for your efforts and the additional details. I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

See you around.