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Fitbit app freezes and doesn't load info

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‎06-06-2025 21:24 - last edited on ‎06-12-2025 06:52 by Fitbit Moderator

‎06-06-2025 21:24 - last edited on ‎06-12-2025 06:52 by Fitbit Moderator

Other than steps and sleep, none of my categories are loading onto the app and trying to look at workouts causes the app to freeze


Moderator Edit: Clarified subject

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‎06-12-2025 06:58

‎06-12-2025 06:58

Welcome to the community forums, @Jobe25.

I'm sorry for this inconvenience, and thanks for letting me know about this. I'd like to share with you that our team is currently rolling out the Fitbit app version 4.45 which should fix this issue. If you haven't done so, please go to the App store and make sure to install it as soon as you see it available.

Once this is done, try navigating through the Fitbit app as you usually do and keep me posted on the outcome.

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