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Fitbit app hangs after comming back...

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‎01-01-2016 09:40

‎01-01-2016 09:40

When the Fitbit app is running and my iphone has gone to sleep, i have problems with unlocking my iphone via touch-id. I get a black screen can do anything but pressing the power button and retry to unlock my iphone via the touch-id.
Iphone 5s ios 9.1
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‎01-02-2016 04:09 - edited ‎01-02-2016 04:10

‎01-02-2016 04:09 - edited ‎01-02-2016 04:10

Welcome to our Community @nan0tEch! Thanks for joining us! Smiley HappyMmmm this is really weird my friend, I'd suggest you try the following:

 

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Reopen the Fitbit app.

 

After doing the above, please restart your phone.

 

Hope this helps and Happy New Year! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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