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Fitbit app is not in the App Store

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I just bought a Fitbit charge 2.  I go to the App Store and there is no dashboard app...lots of guides and accessories.  When I go to fitbitbit .com. I can see the app but it has no way to install.  Help,

 

 

Moderator edit: updated subject for clarity

 

 

 

 

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@Crismac  I know this makes no sense, but here goes.  If you are looking for the app from your iPhone -- it is in the App Store.  If you are looking for it from your desktop or laptop-- it is in the app store on iTunes.

 

If you are going to set up your Charge 2 to get text and phone notifications, do the set up from your iPhone -- not on your desktop or laptop.  Here is a link to the manual  Charge 2 Manual

Fitbit advertises that you can sync to multiple devices -- but if you set it to get notifications, it forms a tight bond with your iPhone and won't sync to any other devices.

 

Confusing, but I hope I helped.

 

 

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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@Crismac  I know this makes no sense, but here goes.  If you are looking for the app from your iPhone -- it is in the App Store.  If you are looking for it from your desktop or laptop-- it is in the app store on iTunes.

 

If you are going to set up your Charge 2 to get text and phone notifications, do the set up from your iPhone -- not on your desktop or laptop.  Here is a link to the manual  Charge 2 Manual

Fitbit advertises that you can sync to multiple devices -- but if you set it to get notifications, it forms a tight bond with your iPhone and won't sync to any other devices.

 

Confusing, but I hope I helped.

 

 

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Thanks so much! I found the app and downloaded it to my phone...and thanks for the link to the manual as I'm sure that will come in handy.

Sent from my iPad
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