help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app is stuck on a blank screen

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-26-2021 09:07 - last edited on ‎03-01-2021 03:27 by Fitbit Moderator

‎02-26-2021 09:07 - last edited on ‎03-01-2021 03:27 by Fitbit Moderator

Since I updated the fitbit app all I am getting is blank white screen? I’ve turned my phone off and on but that hasn’t sorted the problem. 

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-01-2021 03:27 - edited ‎10-14-2023 12:01

‎03-01-2021 03:27 - edited ‎10-14-2023 12:01

Hi there @FiggyU24, welcome to the Community Forums. Thanks for sharing the details about the issue with the Fitbit app. 

I recommend giving a minute or two for the app to load. If this doesn't help, please uninstall the Fitbit app, restart your phone and install the Fitbit app. 

By the way, I've moved your post to iOS App board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎03-01-2021 03:27 - edited ‎10-14-2023 12:01

‎03-01-2021 03:27 - edited ‎10-14-2023 12:01

Hi there @FiggyU24, welcome to the Community Forums. Thanks for sharing the details about the issue with the Fitbit app. 

I recommend giving a minute or two for the app to load. If this doesn't help, please uninstall the Fitbit app, restart your phone and install the Fitbit app. 

By the way, I've moved your post to iOS App board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes