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Fitbit app isn't updating my information

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‎02-27-2022 11:48 - last edited on ‎03-01-2022 11:12 by Fitbit Moderator

‎02-27-2022 11:48 - last edited on ‎03-01-2022 11:12 by Fitbit Moderator

Since 2/22/22 my Fitbit app isn’t updating my steps, battery level, sleep info, calories burned etc. Anyone else having this issue or have any ideas on how to fix? TIA

 

Moderator Edit: Clarified subject

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‎02-27-2022 22:16

‎02-27-2022 22:16

Hi @Sandra906  does it still show your Fitbit on your account? Trouble syncing - click to read more.

Stepping in the U.S.A. since September 2013. Android 14

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3 REPLIES 3

‎02-27-2022 22:16

‎02-27-2022 22:16

Hi @Sandra906  does it still show your Fitbit on your account? Trouble syncing - click to read more.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎02-28-2022 06:28

In response to Odyssey13

‎02-28-2022 06:28

Hi thank you for responding! A short while after I posted this question my app all of a sudden started working again 🤷🏻‍:female_sign: 

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‎03-01-2022 11:24 - last edited on ‎08-23-2024 10:23 by Fitbit Moderator

In response to Sandra906

‎03-01-2022 11:24 - last edited on ‎08-23-2024 10:23 by Fitbit Moderator

Hi @Sandra906. It's good to see you here. @Odyssey13 Thanks for stopping by to help our new member.

@Sandra906 I'm glad your details are syncing and updating correctly on the Fitbit app. Thanks for your efforts and I hope you can keep crushing your goals. If you have time, check out our Health & Wellness board where you can find great tips and encouragement from other members.

Have a good one! 😊

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