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Fitbit app keeps making me log in over and over!

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‎11-16-2017 19:50

‎11-16-2017 19:50

For the past several weeks (after buying a new Fitbit to replace on le that I lost) the Fitbit app has required me to log in again every few days. 

 

This NEVER happened over the last 3 year’s hat I owned my old Fitbit. 

 

What gIves? It is very annoying! It interferes with sync...

 

how ow can I fix this? 

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2 REPLIES 2

‎11-17-2017 00:08

‎11-17-2017 00:08

This seems to be a known bug with the iOS app that's affecting a number of people. Keep an eye on the following thread which has the latest updates from fitbit:

 

https://community.fitbit.com/t5/iOS-App/App-version-2-39-keeps-logging-out/td-p/2142070

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‎11-30-2017 16:57

In response to SteveH

‎11-30-2017 16:57

This has been happening on Windows 10 for a few months now too.

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