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Fitbit app logo on IPhone SE 2 is different

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‎03-14-2021 13:11 - last edited on ‎03-14-2021 18:35 by Fitbit Moderator

‎03-14-2021 13:11 - last edited on ‎03-14-2021 18:35 by Fitbit Moderator

The Fitbit logo on my iPhone SE 2 not a diamond with dots , but is rectangular with lined circles inside, a lined x from the corners with verticals and horizontal lines that quarter the rectangle. I have tried reloading it several times from the App Store with the same results. When I select the app on the phone, sync and then exit the app, the normal diamond momentarily appears before returning with the “new” logo.  

 

Moderator Edit: Clarified subject

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‎03-14-2021 13:23

‎03-14-2021 13:23

In the above comment the box is not rectangular, it is a square. I restored the phone from backup an I now have the normal display...

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‎03-14-2021 13:23

‎03-14-2021 13:23

In the above comment the box is not rectangular, it is a square. I restored the phone from backup an I now have the normal display...

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‎03-14-2021 18:38 - last edited on ‎10-15-2023 03:58 by Fitbit Moderator

In response to SunsetRunner

‎03-14-2021 18:38 - last edited on ‎10-15-2023 03:58 by Fitbit Moderator

Hi @SunsetRunner, I hope you're doing well.

Thanks for bringing this to my attention and for the steps tried. That's odd but I'm glad it returned back to normal after troubleshooting your phone. I've moved your post to the iOS App board so your post can help other members experiencing similar issues. I hope you continue enjoying the Fitbit experience.

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